Terms & Conditions

Welcome to Mivan Metal Art. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

  • Acceptance of Terms

By accessing, browsing, or purchasing products from Mivan Metal Art, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please do not use our website.

  • Product Information
  • Slight variations in color, texture, finish, or appearance may occur due to screen settings and handcrafted production processes.
  • Customized and handmade products may vary slightly from displayed images.
  • Product dimensions may have minor manufacturing tolerances.
  • Pricing & Payments

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.

Mivan Metal Art reserves the right to:

  • Change product prices at any time.
  • Correct pricing errors.
  • Cancel orders resulting from incorrect pricing or technical issues.

Payment must be completed before an order enters production or shipment.

  • Custom & Personalized Orders

Many products offered by Mivan Metal Art are handcrafted or customized according to customer specifications.

  • Design approvals are your responsibility.
  • Personalized details provided by you must be accurate.
  • Customized products cannot be returned, exchanged, or refunded unless damaged or defective upon delivery.

Once production begins, modifications may not be possible.

  • Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation.

However, receipt of an order confirmation does not guarantee acceptance of the order.

We reserve the right to:

  • Refuse or cancel orders.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud or misuse.
  • Cancel orders due to product unavailability.

If payment has already been processed, eligible refunds will be issued accordingly.

  • Shipping & Delivery

Delivery timelines provided on our website are estimates and may vary due to:

  • Product availability
  • Manufacturing schedules
  • Courier delays
  • Weather conditions
  • Public holidays
  • Unforeseen circumstances beyond our control

Mivan Metal Art shall not be held liable for delays caused by third-party courier services.

Customers are responsible for providing accurate shipping information.

  • Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Generally, customized, personalized, and made-to-order products are non-returnable unless they arrive damaged or defective.

Customers must report damaged items within the specified reporting period after delivery.

  • Intellectual Property

All content on this website, including:

  • Product designs
  • Images
  • Logos
  • Graphics
  • Text
  • Artwork
  • Website layout

is the exclusive property of Mivan Metal Art and is protected under applicable intellectual property laws.

  • User Conduct

By using our website, you agree not to:

  • Violate any applicable laws.
  • Submit false or misleading information.
  • Attempt unauthorized access to website systems.
  • Interfere with website functionality.
  • Use our content without permission.

Any misuse may result in termination of access and legal action where applicable.

  • Limitation of Liability

To the maximum extent permitted by law, Mivan Metal Art shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Delivery delays caused by third parties.
  • Website interruptions or technical issues.
  • Product misuse after delivery.

Our total liability shall not exceed the amount paid for the purchased product.